The Programme
DFS Group is the world traveler’s preferred destination for luxury shopping. We are part of LVMH group, the world luxury leader, and are headquartered in Hong Kong.
We are seeking a dynamic & enthusiast intern to join our Retail Performance team.
This internship will allow you to:
- Work in an international environment and be part of a small agile team.
- Learn from a mentor, as well as a team whose members have very diverse backgrounds.
- Have real projects to lead and responsibilities, to support your development.
The ideal candidate is energetic, curious, collaborative, with strong communication skills, and Actions/Results driven. You also have an affinity with numbers & business in general.
What You Will Do
- Support the Retail Performance team whose role include:
- Analyze retail performance data to identify trends, patterns, correlations, and opportunities for
improvement.
- Provide strategic guidance and recommendations to business leaders on key retail performance topics such as sales trends, store performance, customer behavior, and product performance.
- Collaborate with stakeholders across departments to identify areas for improvement and develop solutions that drive business growth and profitability.
- Work with cross-functional teams to implement solutions that drive business growth and profitability.
- Produce Insights notes to key leaders: tell them what they don’t know yet about their business
Create BI Dashboard and tools to support the team:
- Develop reports and dashboards that provide stakeholders with insights into retail performance.
- Ensure Data Completeness/Quality/Accuracy on Retail KPI is maintained by the different owners.
- Provide training and support to stakeholders on retail performance topics and data analytics.
- Continuous improvement: Monitor usage of Dashboards/tools, regularly gather user’s feedback, and add new initiatives into the BI roadmap.
Required Skills and Abilities
- Students from Business Schools or Engineering Schools.
- Ideally with a first internship experience.
- Interest for Luxury & Retail.
- Fluent in oral and written English.
- Analytical & critical thinking skills.
- Detail-oriented with high focus on results.
- Self-driven - autonomous and eager to take initiatives in order to solve problems & improve performance.
- Well organized - able to prioritize/multitask.
- Capable of working collaboratively with people from different teams in the organization.
About Us:
DFS Group is the world’s leading luxury travel retailer.
Established in Hong Kong in 1960, DFS Group continues to be a pioneer in global luxury travel retail, offering its customers a carefully curated selection of exceptional products from over 750 of the most desired brands.