Shopee

The Programme

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.

The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates.  

The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud. 

What You Will Do

• Conduct analysis into e-Commerce supply chain processes, uncovering opportunities to establish sustainable competitive advantages.
• Support business initiatives to enhance operational efficiency and effectiveness.
• Conduct thorough evaluations of benefits and trade-offs to facilitate strategic decision-making.
• Collaborate with multiple stakeholders to execute strategic initiatives. Problem-solve issues as they arise and iterate solutions to resolve challenges.   

Required Skills and Abilities

• Currently pursuing a Bachelor’s degree in Business, Accountancy, or related fields.
• Proficient in Microsoft Excel and PowerPoint.
• Strong oral and written communication skills.
• Positive team-player with an energetic attitude.
• Work well with cross-functional teams and thrive in a dynamic work environment.

Full-time interns are preferred (3-6 months).

About Us:

Shopee is the leading e-commerce platform in Southeast Asia and Taiwan.

It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.  

Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimization and localized user-centered strategies.