Recruitment Account Coordinator | Graduate Position | Hybrid

About Fusion:

Fusion is a boutique consultancy that specialises in outsourced early career Attraction, Recruitment, Assessment and Development services. With over 20 years of experience in the industry, we have a deep understanding of what it takes to deliver best practice programs. We pride ourselves on offering custom solutions by accessing the most effective tools and consultants in the industry.

In 2023, Fusion joined Amberjack Global, a leading Early Careers Provider in the UK. This has provided opportunity for expansion and grown our access to innovative technologies and global insights to support our clients world-wide.

Role Overview:

We're growing fast and need an ambitious individual to step into a critical role that drives exceptional candidate experiences and ensures flawless delivery of attraction and recruitment campaigns.

As an Associate Client Partner, you'll take ownership of candidate management while maintaining process quality and client satisfaction, all under the guidance of your Client Partner.

You'll play a hands-on role in supporting innovative approaches and delivering tailored solutions that help our clients achieve their strategic goals.

Key Responsibilities:

Own the Candidate Experience – Take full accountability for every stage of the candidate journey, ensuring timely communication, accurate data management, and a seamless process that reflects our commitment to excellence.
Drive Quality and Consistency – Adhere to agreed workflows and timelines, monitor attraction initiatives, and maintain real-time accuracy across systems to deliver an outstanding experience for every candidate.
Deliver on Client Expectations – Support your Client Partner to ensure project plans and service level agreements are met, reporting regularly and escalating issues when needed to keep campaigns on track.
Drive Seamless Campaign Execution – Action process delivery requirements, prepare reports and analysis, participate in client meetings and assessment centres, and draft campaign materials to align with client objectives.
Ensure Consistent Quality – Apply established delivery templates and processes to maintain accuracy, consistency, and compliance across all campaigns.
Drive Continuous Improvement – Identify opportunities for process enhancements and efficiencies and collaborate with your Client Partner and Account Director to evolve systems and procedures.

The successful candidate will portray the following:

Be an Australian Citizen or Permanent Resident at the time of application
Bachelor's degree within Human Resources, Commerce or related fields is desirable
HR background and/or experience supporting the execution of recruitment projects (or similar), ideally within a high-volume environment is also highly desirable
Strong stakeholder management coupled with excellent communication skills
Proficient knowledge in Microsoft Office applications
Excel in a collaborative, flexible team environment while taking ownership of your individual deliverables and contributing to shared success.
Preferably based in Melbourne with our office located in South Yarra, though remote opportunities can be considered upon discussion

How to apply:

If this sounds like the right next step for you—or you'd like to learn more—apply now.

We have several upcoming opportunities across our Recruitment and Development teams, so feel free to reach out or register your interest via our website at Join Us - Fusion Graduate Consultancy.

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